B2B Guide draft

PCF Sparkletots Staff Uniforms

B2B Ordering & Purchasing Guide

A step-by-step operational guide for Centre Administrators, Principals, and authorized staff to place, approve, and manage official staff uniform orders online.

1. Sign In & Access 2. B2B Pricing 3. Bulk Ordering 4. Cart & Notes 5. EP Approval ($2,000) 6. Invoices & Tracking 7. FAQs
Step 1

Accessing Your Centre's B2B Portal

To safeguard centre billing and prevent unauthorized uniform purchases, the portal uses secure, passwordless authentication tied to official PCF mailboxes.

  1. Go to the PCF Staff B2B Login Page.
  2. Enter your centre's designated shared mailbox (formatted by district and block number, e.g. districtblock@pcf.org.sg).
  3. Retrieve the 6-digit One-Time Password (OTP) sent directly to your shared mailbox.
  4. Enter the code to sign in. Once logged in, you will see a top notification bar:
    B2B PORTAL  |  You are currently on the B2B portion of the site.
📌 Note for Unregistered Centres: If your mailbox is not yet recognized, submit your centre details via the "Request Centre Access" form on the login page. Approval is typically provisioned within 2–3 working days.
Step 2

Understanding Contract Pricing & Tax (GST)

When signed into your B2B account, product pages automatically switch.

  • Contract Rates: contract pricing across all authorized staff uniform items.
  • Clear GST Display: Product and cart listings display prices both per unit excluding GST and including GST to facilitate centre budgeting.
  • Live Inventory: Real-time stock levels are shown per variant/size, allowing centres to anticipate availability.
Step 3

Sizing & Bulk Quantity Entry

Centres can order uniform requirements for multiple staff members in a single consolidated submission:

  1. Navigate to the PCF Staff Uniforms Collection.
  2. Select the required garment (e.g. Blouses, Shirts, Pants, Skirts, Maternity wear).
  3. Consult the Uniform Sizing Chart before submitting quantities.
  4. Enter the required quantities for each size (XS, S, M, L, XL, 2XL, 3XL, etc.) and click Add to Cart.
Step 4

Cart Review & Delivery Blackout Notes

Before proceeding to checkout, review the order summary in your B2B Cart:

  • Order Quantities: Confirm size quantities match your centre's headcount requirements.
  • Special Instructions & Dates to Avoid: Use the "Additional Information / Order Notes" field to indicate any specific closure dates (e.g., centre refurbishment, staff training days, or term breaks) when your centre will be closed and unable to accept deliveries.
Step 5

Checkout & Executive Principal (EP) Approval ($2,000 Policy)

During checkout, your order follows an automated compliance verification flow:

⚠️ Mandatory EP Approval for Orders Exceeding $2,000

In accordance with PCF procurement guidelines, any uniform order with a total exceeding $2,000.00 SGD strictly requires prior sign-off from an Executive Principal (EP).

  • Orders under $2,000: Complete the shipping step and check the standard Terms & Conditions box to proceed.
  • Orders over $2,000: The system automatically detects the cart total and displays an additional mandatory confirmation on the shipping step:
    ☑️ "I confirm that Executive Principal (EP) approval has been obtained for this order (required if cart exceeds $2,000)."
    The Continue button will remain locked until this confirmation is checked.

Checkout Steps Overview:

  1. Information Step: Verify your centre delivery address and authorized recipient contact number.
  2. Shipping Step: Confirm delivery method (Consolidated Centre Delivery) and complete the EP approval check if the order exceeds $2,000.
  3. Payment / Account Terms: Finalize billing against your centre's approved payment terms / invoicing method.
Step 6

Invoices, Delivery Lead Times & 1-Click Reorders

Once submitted, an official order confirmation containing your Order Reference ID is sent to your shared mailbox.

  • Lead Times: Consolidated centre deliveries typically arrive within 7–10 working days (2 to 3 weeks).
  • Kindergarten School Holiday Cutoffs: Deliveries to PCF Kindergarten ("KN") centres pause during official MOE/PCF school holidays. Orders placed after the announced term cutoff date are fulfilled progressively upon school reopening. Infant and Childcare centre deliveries operate as usual year-round.
  • Tax Invoices: Official GST invoices are generated automatically for centre bookkeeping, audit submission, and finance filing.
  • 1-Click Reordering: Access your centre order history via the account dashboard to re-order previous seasonal allocations with one click.

Frequently Asked Questions (FAQ)

Can an individual staff member buy personal uniforms using this portal?

No. The B2B portal is dedicated to official centre billing and allocations. Staff wishing to purchase additional uniforms personally outside centre budgets should order via standard retail checkout at PCF Staff Uniforms Collection using their pcf staff email and credit card/PayNow.

What is the exchange policy if a staff member requires a different size?

Size exchanges are permitted within 30 days from the date of delivery. Items must be unwashed, unworn, and in original packaging with tags intact. Please refer to our Delivery & Exchange Policy.

Who should I contact if I need urgent order assistance or amendments?

Please contact Jeep Sing Fashion customer support with your Order Reference Number and Centre Name via our Contact Us page or email us directly at contact.us@jeepsing.com.sg.